{
    "id": 14644,
    "date": "2026-08-23T17:20:11",
    "date_gmt": "2026-08-23T10:20:11",
    "guid": {
        "rendered": "https:\/\/don.com.vn\/?page_id=14644"
    },
    "modified": "2026-08-23T18:03:15",
    "modified_gmt": "2026-08-23T11:03:15",
    "slug": "quy-che-hoat-dong",
    "status": "publish",
    "type": "page",
    "link": "https:\/\/don.com.vn\/en\/quy-che-hoat-dong\/",
    "title": {
        "rendered": "QUY CH\u1ebe HO\u1ea0T \u0110\u1ed8NG"
    },
    "content": {
        "rendered": "<h2 class=\"wp-block-heading\">1. M\u1ee5c \u0111\u00edch ho\u1ea1t \u0111\u1ed9ng<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DON.com.vn (\u201cDON\u201d) l\u00e0 n\u1ec1n t\u1ea3ng k\u1ebft n\u1ed1i c\u1ed9ng \u0111\u1ed3ng \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng nh\u1eb1m h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi d\u00f9ng <strong>t\u00ecm ki\u1ebfm, tham kh\u1ea3o v\u00e0 k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp<\/strong> v\u1edbi c\u00e1c c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c v\u00e0 \u0111\u01a1n v\u1ecb cung c\u1ea5p d\u1ecbch v\u1ee5 v\u1ec1:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Di chuy\u1ec3n &amp; thu\u00ea xe \u2022 Kh\u00e1ch s\u1ea1n \u2022 Homestay &amp; ch\u1ed7 ngh\u1ec9 \u2022 Tour \u2022 Tr\u1ea3i nghi\u1ec7m du l\u1ecbch.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Trong giai \u0111o\u1ea1n hi\u1ec7n t\u1ea1i, DON ho\u1ea1t \u0111\u1ed9ng theo \u0111\u1ecbnh h\u01b0\u1edbng <strong>mi\u1ec5n ph\u00ed, ph\u1ee5c v\u1ee5 c\u1ed9ng \u0111\u1ed3ng v\u00e0 kh\u00f4ng v\u00ec m\u1ee5c ti\u00eau thu l\u1ee3i t\u1eeb giao d\u1ecbch gi\u1eefa ng\u01b0\u1eddi d\u00f9ng v\u00e0 \u0111\u1ed1i t\u00e1c<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Nguy\u00ean t\u1eafc mi\u1ec5n ph\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DON hi\u1ec7n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00f4ng thu ph\u00ed ng\u01b0\u1eddi d\u00f9ng t\u00ecm ki\u1ebfm d\u1ecbch v\u1ee5.<\/li>\n\n\n\n<li>Kh\u00f4ng thu ph\u00ed \u0111\u1ed1i t\u00e1c \u0111\u0103ng d\u1ecbch v\u1ee5.<\/li>\n\n\n\n<li>Kh\u00f4ng thu hoa h\u1ed3ng giao d\u1ecbch.<\/li>\n\n\n\n<li>Kh\u00f4ng tr\u1ef1c ti\u1ebfp thu ho\u1eb7c gi\u1eef ti\u1ec1n c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n\n\n\n<li>Kh\u00f4ng th\u1ef1c hi\u1ec7n thanh to\u00e1n thay cho kh\u00e1ch h\u00e0ng ho\u1eb7c \u0111\u1ed1i t\u00e1c.<\/li>\n\n\n\n<li>Kh\u00f4ng h\u01b0\u1edfng ph\u1ea7n tr\u0103m t\u1eeb giao d\u1ecbch gi\u1eefa hai b\u00ean.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">N\u1ebfu m\u00f4 h\u00ecnh ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c ch\u00ednh s\u00e1ch ph\u00ed thay \u0111\u1ed5i trong t\u01b0\u01a1ng lai, DON s\u1ebd c\u1eadp nh\u1eadt Quy ch\u1ebf v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c ngh\u0129a v\u1ee5 ph\u00e1p l\u00fd li\u00ean quan tr\u01b0\u1edbc ho\u1eb7c khi \u00e1p d\u1ee5ng theo quy \u0111\u1ecbnh.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Vai tr\u00f2 c\u1ee7a DON<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DON cung c\u1ea5p <strong>c\u00f4ng c\u1ee5 c\u00f4ng ngh\u1ec7 v\u00e0 th\u00f4ng tin \u0111\u1ec3 k\u1ebft n\u1ed1i ng\u01b0\u1eddi c\u00f3 nhu c\u1ea7u v\u1edbi nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 t\u00ecm ki\u1ebfm, tham kh\u1ea3o v\u00e0 g\u1eedi y\u00eau c\u1ea7u\/li\u00ean h\u1ec7 v\u1edbi \u0111\u1ed1i t\u00e1c.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u1ed1i t\u00e1c c\u00f3 th\u1ec3 \u0111\u0103ng v\u00e0 qu\u1ea3n l\u00fd th\u00f4ng tin d\u1ecbch v\u1ee5 theo ch\u1ee9c n\u0103ng DON cung c\u1ea5p sau khi \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u \u0111\u0103ng k\u00fd\/x\u00e1c minh c\u1ee7a n\u1ec1n t\u1ea3ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DON <strong>kh\u00f4ng m\u1eb7c nhi\u00ean l\u00e0 b\u00ean tr\u1ef1c ti\u1ebfp cung c\u1ea5p<\/strong> xe, ph\u00f2ng, ch\u1ed7 ngh\u1ec9, tour ho\u1eb7c tr\u1ea3i nghi\u1ec7m do \u0111\u1ed1i t\u00e1c \u0111\u0103ng tr\u00ean website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. \u0110\u0103ng k\u00fd v\u00e0 x\u00e1c minh \u0111\u1ed1i t\u00e1c<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u1ed1i t\u00e1c ph\u1ea3i cung c\u1ea5p th\u00f4ng tin ch\u00ednh x\u00e1c v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 t\u01b0 c\u00e1ch cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DON c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u th\u00f4ng tin ho\u1eb7c t\u00e0i li\u1ec7u c\u1ea7n thi\u1ebft \u0111\u1ec3:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>x\u00e1c minh danh t\u00ednh \u2192 ki\u1ec3m tra th\u00f4ng tin \u2192 duy\u1ec7t t\u00e0i kho\u1ea3n\/listing \u2192 x\u1eed l\u00fd vi ph\u1ea1m.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u1ed1i v\u1edbi ng\u00e0nh ngh\u1ec1 ho\u1eb7c d\u1ecbch v\u1ee5 c\u00f3 \u0111i\u1ec1u ki\u1ec7n, \u0111\u1ed1i t\u00e1c c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u00e1p \u1ee9ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n ph\u00e1p lu\u1eadt chuy\u00ean ng\u00e0nh t\u01b0\u01a1ng \u1ee9ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u00e2y l\u00e0 ph\u1ea7n DON n\u00ean th\u1ef1c hi\u1ec7n th\u1eadt tr\u00ean h\u1ec7 th\u1ed1ng ch\u1ee9 kh\u00f4ng ch\u1ec9 ghi trong Quy ch\u1ebf, v\u00ec ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh \u0111\u1eb7t tr\u00e1ch nhi\u1ec7m x\u00e1c th\u1ef1c ng\u01b0\u1eddi b\u00e1n l\u00ean ch\u1ee7 qu\u1ea3n n\u1ec1n t\u1ea3ng trung gian tr\u01b0\u1edbc khi cho ph\u00e9p ho\u1ea1t \u0111\u1ed9ng.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Tr\u00e1ch nhi\u1ec7m c\u1ee7a \u0111\u1ed1i t\u00e1c<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u1ed1i t\u00e1c ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Th\u00f4ng tin \u2022 H\u00ecnh \u1ea3nh \u2022 Gi\u00e1 \u2022 Ch\u1ea5t l\u01b0\u1ee3ng \u2022 T\u00ecnh tr\u1ea1ng d\u1ecbch v\u1ee5 \u2022 \u0110i\u1ec1u ki\u1ec7n \u0111\u1eb7t\/h\u1ee7y \u2022 Gi\u1ea5y ph\u00e9p c\u1ea7n thi\u1ebft \u2022 Ngh\u0129a v\u1ee5 thu\u1ebf v\u00e0 ph\u00e1p l\u00fd li\u00ean quan.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u0103ng th\u00f4ng tin gi\u1ea3 m\u1ea1o, g\u00e2y nh\u1ea7m l\u1eabn, d\u1ecbch v\u1ee5 tr\u00e1i ph\u00e1p lu\u1eadt ho\u1eb7c n\u1ed9i dung x\u00e2m ph\u1ea1m quy\u1ec1n c\u1ee7a ng\u01b0\u1eddi kh\u00e1c.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gi\u00e1 v\u00e0 c\u00e1c kho\u1ea3n ph\u1ee5 ph\u00ed ph\u1ea3i \u0111\u01b0\u1ee3c th\u00f4ng tin r\u00f5 r\u00e0ng.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Quy tr\u00ecnh k\u1ebft n\u1ed1i<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Quy tr\u00ecnh c\u01a1 b\u1ea3n tr\u00ean DON:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u00e1ch t\u00ecm d\u1ecbch v\u1ee5 \u2192 Xem th\u00f4ng tin \u2192 G\u1eedi y\u00eau c\u1ea7u\/li\u00ean h\u1ec7 \u2192 \u0110\u1ed1i t\u00e1c x\u00e1c nh\u1eadn \u2192 Hai b\u00ean tr\u1ef1c ti\u1ebfp th\u1ecfa thu\u1eadn.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tr\u01b0\u1edbc khi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5, kh\u00e1ch h\u00e0ng n\u00ean x\u00e1c nh\u1eadn v\u1edbi \u0111\u1ed1i t\u00e1c v\u1ec1:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>gi\u00e1 cu\u1ed1i c\u00f9ng \u2022 th\u1eddi gian \u2022 \u0111\u1ecba \u0111i\u1ec3m \u2022 \u0111i\u1ec1u ki\u1ec7n d\u1ecbch v\u1ee5 \u2022 ph\u1ee5 ph\u00ed \u2022 h\u1ee7y\/\u0111\u1ed5i \u2022 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Thanh to\u00e1n<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DON <strong>kh\u00f4ng ti\u1ebfp nh\u1eadn, l\u01b0u gi\u1eef ho\u1eb7c trung chuy\u1ec3n ti\u1ec1n giao d\u1ecbch<\/strong> trong giai \u0111o\u1ea1n hi\u1ec7n t\u1ea1i.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u1ecdi kho\u1ea3n thanh to\u00e1n ho\u1eb7c \u0111\u1eb7t c\u1ecdc, n\u1ebfu c\u00f3, \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u1ef1c ti\u1ebfp gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c theo th\u1ecfa thu\u1eadn c\u1ee7a hai b\u00ean v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kh\u00e1ch h\u00e0ng c\u1ea7n ki\u1ec3m tra th\u00f4ng tin \u0111\u1ed1i t\u00e1c, \u0111i\u1ec1u ki\u1ec7n d\u1ecbch v\u1ee5 v\u00e0 th\u00f4ng tin ng\u01b0\u1eddi nh\u1eadn tr\u01b0\u1edbc khi thanh to\u00e1n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. \u0110\u00e1nh gi\u00e1 v\u00e0 n\u1ed9i dung ng\u01b0\u1eddi d\u00f9ng<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ng\u01b0\u1eddi d\u00f9ng \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch chia s\u1ebb \u0111\u00e1nh gi\u00e1 trung th\u1ef1c d\u1ef1a tr\u00ean tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u0103ng:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0111\u00e1nh gi\u00e1 gi\u1ea3 \u2022 spam \u2022 n\u1ed9i dung x\u00fac ph\u1ea1m \u2022 th\u00f4ng tin sai s\u1ef1 th\u1eadt \u2022 n\u1ed9i dung tr\u00e1i ph\u00e1p lu\u1eadt.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DON c\u00f3 quy\u1ec1n ki\u1ec3m tra, \u1ea9n ho\u1eb7c x\u00f3a n\u1ed9i dung c\u00f3 d\u1ea5u hi\u1ec7u vi ph\u1ea1m.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Ki\u1ec3m duy\u1ec7t v\u00e0 x\u1eed l\u00fd vi ph\u1ea1m<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DON c\u00f3 quy\u1ec1n:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Y\u00eau c\u1ea7u x\u00e1c minh \u2192 Y\u00eau c\u1ea7u ch\u1ec9nh s\u1eeda \u2192 \u1ea8n listing \u2192 X\u00f3a n\u1ed9i dung \u2192 T\u1ea1m kh\u00f3a ho\u1eb7c ch\u1ea5m d\u1ee9t t\u00e0i kho\u1ea3n<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">khi ph\u00e1t hi\u1ec7n th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c, gi\u1ea3 m\u1ea1o, gian l\u1eadn, d\u1ecbch v\u1ee5 kh\u00f4ng \u0111\u00e1p \u1ee9ng \u0111i\u1ec1u ki\u1ec7n ho\u1eb7c c\u00f3 d\u1ea5u hi\u1ec7u vi ph\u1ea1m ph\u00e1p lu\u1eadt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DON ph\u1ed1i h\u1ee3p v\u1edbi c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n v\u00e0 cung c\u1ea5p th\u00f4ng tin theo y\u00eau c\u1ea7u h\u1ee3p ph\u00e1p khi ph\u00e1p lu\u1eadt quy \u0111\u1ecbnh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ph\u00e1p lu\u1eadt TM\u0110T hi\u1ec7n h\u00e0nh c\u0169ng y\u00eau c\u1ea7u n\u1ec1n t\u1ea3ng quan t\u00e2m \u0111\u1ebfn qu\u1ea3n l\u00fd th\u00f4ng tin ng\u01b0\u1eddi b\u00e1n, ti\u1ebfp nh\u1eadn ph\u1ea3n \u00e1nh, l\u01b0u gi\u1eef th\u00f4ng tin c\u1ea7n thi\u1ebft v\u00e0 x\u1eed l\u00fd n\u1ed9i dung c\u00f3 d\u1ea5u hi\u1ec7u vi ph\u1ea1m.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Khi\u1ebfu n\u1ea1i v\u00e0 ph\u1ea3n \u00e1nh<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c c\u00f3 th\u1ec3 g\u1eedi ph\u1ea3n \u00e1nh th\u00f4ng qua <strong>Trang Li\u00ean h\u1ec7 DON<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quy tr\u00ecnh:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ti\u1ebfp nh\u1eadn \u2192 Ki\u1ec3m tra \u2192 Li\u00ean h\u1ec7 c\u00e1c b\u00ean \u2192 H\u1ed7 tr\u1ee3 x\u1eed l\u00fd \u2192 \u00c1p d\u1ee5ng bi\u1ec7n ph\u00e1p c\u1ea7n thi\u1ebft tr\u00ean n\u1ec1n t\u1ea3ng.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DON h\u1ed7 tr\u1ee3 k\u1ebft n\u1ed1i v\u00e0 x\u1eed l\u00fd trong ph\u1ea1m vi tr\u00e1ch nhi\u1ec7m c\u1ee7a n\u1ec1n t\u1ea3ng; quy\u1ec1n gi\u1ea3i quy\u1ebft tranh ch\u1ea5p c\u1ee7a c\u00e1c b\u00ean theo ph\u00e1p lu\u1eadt v\u1eabn \u0111\u01b0\u1ee3c b\u1ea3o \u0111\u1ea3m.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. B\u1ea3o v\u1ec7 th\u00f4ng tin c\u00e1 nh\u00e2n<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DON ch\u1ec9 thu th\u1eadp v\u00e0 x\u1eed l\u00fd th\u00f4ng tin c\u1ea7n thi\u1ebft cho vi\u1ec7c v\u1eadn h\u00e0nh t\u00e0i kho\u1ea3n, x\u00e1c minh \u0111\u1ed1i t\u00e1c, k\u1ebft n\u1ed1i d\u1ecbch v\u1ee5, h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi d\u00f9ng, b\u1ea3o m\u1eadt v\u00e0 th\u1ef1c hi\u1ec7n ngh\u0129a v\u1ee5 ph\u00e1p lu\u1eadt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vi\u1ec7c x\u1eed l\u00fd d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo <strong>Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt c\u1ee7a DON<\/strong> v\u00e0 ph\u00e1p lu\u1eadt Vi\u1ec7t Nam hi\u1ec7n h\u00e0nh.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. 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